Wild West Hackin' Fest - Deadwood 2024

Many organizations current policies and controls allow for their helpdesks to reset users passwords and multi-factor authentication, which makes those helpdesks a prime target for social engineering attacks such as those demonstrated in the past by threat actors like the ALPHV/BlackCat ransomware groups. This talk will cover common tactics successfully used by threat actors, and emulated by BHIS's ANTISOC team, as well as policies and procedures that can help deter such attacks.